Visma makes businesses more efficient, through offerings of software, commerce solutions, retail IT-solutions, and IT-related projects and consulting. We simplify and digitalize core business processes within the private and public sector. 800 000 customers in Northern Europe utilize our products and services. We are 8 500 employees and our net revenue amounted to NOK 9 146 million in 2017.
IT service delivery in the digital age means rapid growth and major changes as emerging technologies introduce paradigm shifts. Cloud service delivery is the next major driver. Success in changing environments requires the ability to innovate, design and deliver while providing steady and secure IT deliveries.
In addition to providing IT services to our customer portfolio, Visma IT provides all Visma business units with the tools and infrastructure they need to deliver state-of-the-art solutions and services to their customers. By giving employees access to the right technology, we ensure quality at all stages of the customer journey. We also provide data storage in on-premise environments, in hosting environments and in the cloud, both public and private.
Our international teams base their work on an extensive knowledge of IT service delivery in both on-premise environments and the public and private cloud. Security is our number one priority, and to ensure that we comply with all laws and regulations, we are ISO certified in the areas of security, quality, project management and IT service delivery.
Visma IT & Communications is looking for a passionate Team Manager for Operations Center department.
You must have a drive to develop high quality processes that will run in an unusually complex technical environment. You will be a member of Operations Center, where your skills and contributions to manage our Compute and Storage area, will be very visible. You must love to help team members and to receive help from them. The team is international so you will use English both written and orally. If the descriptions above fit you, and you can check several of the following bullets, Visma IT & Communications can offer you a very interesting work and very competitive terms.
Excellent oral and written communication skills
Ability to work on call on 24/7/365 environments
Master's or Bachelor's degree in relevant area (In lieu of degree, 3 years relevant work experience).
Superior analytical and problem solving skills
Strong ability to work independently as well as with highly cross-functional teams
Strong soft skills:
Communication – oral, speaking capability, written, presenting, listening.
Courtesy – business etiquette, gracious, respectful.
Flexibility – adaptability, willing to change, lifelong learner, accepts new things, adjusts, teachable.
Integrity – honest, ethical, high morals, has personal values, does what’s right.
Interpersonal skills – nice, personable, sense of humor, friendly, nurturing, empathetic, has self-control, patient, sociability, warmth, social skills.
Positive attitude – optimistic, enthusiastic, encouraging, happy, confident.
Professionalism – businesslike, well-dressed, appearance, poised.
Responsibility – accountable, reliable, gets the job done, resourceful, self-disciplined, wants to do well, conscientious, common sense.
Teamwork – cooperative, gets along with others, agreeable, supportive, helpful,collaborative.
Work ethic – hard working, willing to work, loyal, initiative, self-motivated, on time, good attendance.
Good technical skills to assist and guide system administrators and other relevant roles involved in managing Visma IT&C infrastructure
Relevant knowledge and experience with infrastructure operations and Visma IT&C QMS
Experience and certification with ITIL is a plus
Technical certification for the technologies and systems in our portfolio is a plus
Ensure delivery of high quality services and systems in accordance with plans and Visma IT&C QMS
Creating an international and corporate mindset in the personnel
Developing employee skills and encouraging knowledge sharing also across all organizational borders.
Establishing a creative and innovative team
Responsible for staff recruitment, training, reviews and other personnel activities in accordance with existing budgets, Visma values and organisation's policy.
Ensure cooperation across product lines, system areas, departments and business units
Manage SLAs/OLAs on different processes, systems and solutions within the team
We offer an exciting position in an international working environment where you will be part of a dynamic and highly skilled international team. You will have good opportunities for career development through internal training and diverse work assignments in a prominent international company. We offer competitive terms and conditions.
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