Visma Software Sp. z o.o. Visma Software Sp. z o.o. Visma Software Sp. z o.o. Visma Software Sp. z o.o. Visma Software Sp. z o.o. Visma Software Sp. z o.o.

Customer Success Agent ( Dutch Speaker )

Customer Success Agent ( Dutch Speaker )

Are you looking for a consulting job within the IT and accounting area, while including interaction
with Dutch customers on a regular basis?
Are you outgoing, detail-oriented, and customer-focused? Do you enjoy learning new technologies?
This is a great opportunity to learn and work in a multilingual company with a wide variety of both IT
and accounting software solutions in Visma’s Kraków office.

About us
Visma is a leading business solution provider present in twelve countries with a pivot
in Northern Europe, focusing on business optimization and management tools for the enterprise.
Our team of experts provides professional services, training and support to our clients.

Job description
• You will provide first tier of support via phone and email
• Answer the customer questions and guide them which means that you will have strong influence on the relationship that we have with our customers.
• You will also cooperate with your colleagues and support each other
• You will be responsible for assisting in the further development of our products by feedback, software quality assurance, etc.
• You will have the unique opportunity to fully use your excellent language skills.

Requirements and personal qualities
• Excellent written and verbal skills in Dutch (native speaking level)
• Excellent communication skills
• Willingness to learn and provide excellent customer service
• Knowledge in bookkeeping will be an asset

We offer
• Full time position
• Scandinavian and Dutch work environment and work in a company with strong values
• Competitive salary
• Free lunch every day
• Friday Cake and daily fruits
• Private medical insurance
• Multisport card
• Sport activities and events like squash, football
• Training
• Social activities with a sufficient opportunity to get to know colleagues outside the office

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Magdalena Klimczyk

Telephone: +48 737495780

Office address:

Mosiężnicza 3 31-547 Kraków