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Service Portfolio Manager

About the job:

Visma IT & Communications is looking for a Service Portfolio Manager strengthening the Product and Architecture department.

You will be responsible for developing  and maintaining a service offering that meets and exceeds the expectations of the companies within that Visma group

The Service Portfolio Manager reports to and works in close collaboration with the Director for  Product & Architecture. Together with a team of Service owners, you will work on stakeholder management, build roadmaps, create new service offerings and decommission legacy services.

 

Your tasks:

  • Coordinate stakeholder meetings for establishing service strategies and roadmaps

  • In cooperation with Service Owners you will conduct continuous research and analysis of technology and industry trends and engage closely with stakeholders to be able to proactively develop and offer relevant services to our customers in the Visma group.

  • In collaboration with the service owners, you will continuously  improve the service catalog. This includes creating and maintaining documentation and descriptions of our services

  • Preparing budget input for Service cost together with Service Owners 

  • Tracking investment in services through its entire lifecycle and focus on the return of investment.

  • You will coordinate the Service Catalogue Change Advisory Board where new and changed services are approved

 

Personal qualities:

  • You are self driven, find your own ways to solve challenges, organise and structure your workday as needed to meet goals.

  • Good understanding of technology in general and able to engage with technology experts and commercial people alike and have a strong customer focus.

  • You are skilled at creating engaging slide decks and are comfortable to present those to critical stakeholders and management teams

  • You are not afraid to challenge the status quo and fight for the changes and improvements you believe in.

  • You will be motivated by working in a dynamic multinational team where company values outweigh cultural differences.

  • Fluency in english both oral and in writing is expected and you enjoy writing structured, concise and easy to understand descriptions of our services.

 

We conduct background checks on relevant candidates through our partner Semac.

 

Visma IT 

IT service delivery in the digital age means rapid growth and major changes as emerging technologies introduce paradigm shifts. Cloud service delivery is the next major driver. Success in changing environments requires the ability to innovate, design and deliver while providing steady and secure IT deliveries.

In addition to providing IT services to our customer portfolio, Visma IT provides all Visma business units with the tools and infrastructure they need to deliver state-of-the-art solutions and services to their customers. By giving employees access to the right technology, we ensure quality at all stages of the customer journey. We also provide data storage in on-premise environments, in hosting environments and in the cloud, both public and private.

Our international teams base their work on an extensive knowledge of IT service delivery in both on-premise environments and the public and private cloud. Security is our number one priority, and to ensure that we comply with all laws and regulations, we are ISO certified in the areas of security, quality, project management and IT service delivery.

More information: dirk.scholtholt@visma.com

 

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Reference No.:

849562517

Region:

  • Banat region
  • Transilvania region
  • Moldova region

Application deadline:

09/07/2021

Expected Start Date:

As soon as possible

Location:

Iasi/Sibiu/Timisoara

Contacts:

Iulia Aron

Company homepage:

http://www.visma.com

Office address:

Karenslyst Allé 56 0277 Oslo